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  • We are recruiting for the following positions

    Warehouse, logistics and customer care manager

    We are looking for a motivated and customer-focused warehouse, logistics and customer care manager to join our small but growing team.

    As our warehouse, logistics and customer care manager your responsibilities will include:-

    • All aspects of managing customer orders, from order picking and order processing through to order dispatch
    • Managing the Ecoprod warehouse and keeping it running smoothly
    • Operating the forklift truck to organise stock in the warehouse
    • Stock control and stock management
    • Answering the telephone and taking customer orders by phone
    • Updating customer information in our CRM system

    We are looking for a motivated and organised self-starter, who is equally comfortable working alone in our small warehouse as well they are pitching in to help answer the telephone and handle incoming orders in the office. You will need to be IT literate and comfortable with computers, although we are happy to provide training on the specific systems that we use. A forklift truck licence would be an advantage but we are happy to support the right applicant to gain this qualification if needed.  You’ll need to be organised and focused, and to have a customer-focused outlook including a good telephone manner and the ability to work well as part of a small team.

    For more information or to apply (with a covering letter and CV) email enquiries@ecoprod.co.uk.

    Receptionist and admin assistant

    We are looking for an ambitious, well organised and customer-focused receptionist and admin assistant to assist our operations and compliance manager with all aspects of the administration of our business.

    Your core duties will include:-

    • Answering the telephone and taking telephone orders
    • Calling customers to ensure that the data we hold on them is up to date
    • Cleaning up the data in our CRM system
    • Researching contacts at relevant organisations
    • Processing client orders including setting up standing orders for repeat requirements
    • Filing and putting together literature packs to send out to clients
    • Data entry
    • Credit control
    • Diary management

    The scope of this role has the potential to expand significantly for the right person. You’ll need to be IT literature and comfortable operating both via email and over the telephone. We’ll provide training on the specific systems that we use. You’ll need a good telephone manner and a customer-focused attitude, as well as to be organised and reliable. Previous experience in a similar role is desirable but not essential.

    For more information or to apply (with a covering letter and CV) email enquiries@ecoprod.co.uk.

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