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  • Frequently asked questions



    • URIMAT
    • What is your typical payback period?

      Payback on URIMAT waterless urinals varies. Typically the payback period is between 9 and 24 months although we have had some customers who have achieved payback in as little as 4.5 months. Take a look at some examples of our customers' payback times.

    • Can we trial URIMAT before buying?

      Yes, we're very happy to let you try URIMAT urinals in your organisation before you purchase. Many of our customers have benefited from a free trial prior to purchase. We generally recommend a two month trial period. Let us know if you're interested in arranging this for your organisation.

    • How complex is the installation process?

      The installation process is very straightforward and any competent plumber should be able to manage it. Full installation instructions are provided with delivery of the urinals and we also have some installation information elsewhere on our website.

    • Do waterless urinals smell?

      The only reason that waterless urinals might smell is if they are not being maintained correctly. It's really important that you never put water down your waterless urinals as water damages them and means that they may begin to smell. Check out our guide to how to ensure that your waterless urinals don't smell for more information. If your urinals are cleaned and maintained correctly then we guarantee that they won't smell.

    • Should I clean waterless urinals in the same way as traditional urinals?

      No. Waterless urinals require different cleaning methods from traditional urinals. In particular it's really critical than no water is ever put down a waterless urinal as this damages the urinal and can lead to problems with odour. The good news is that the cleaning protocol for waterless urinals is much less onerous than that for traditional urinals, meaning your cleaners can cover more ground in the same amount of time. Find out more about why correct cleaning is so important and check out our infographic guide to cleaning your waterless urinals correctly.

    • Can I advertise on my waterless urinals?

      Yes. URIMAT urinals offer various options for organisations who would like to advertise on them.

      • The CompactPlus model offers a static poster advertising display
      • The EcoInfo model is the same as the CompactPlus except that the advertising display is illuminated and sensor-controlled so it lights up when someone approaches it
      • The Visutal advertising platform enables you to show video content on your waterless urinals
    • Miscea
    • Can miscea taps be installed in place of conventional taps?

      In most instances the miscea systems can be installed in place of existing taps but please check the detail with our technical department before ordering.

    • Can miscea systems be installed on unbalanced hot and cold water supplies?

      The miscea systems work best when installed on balanced hot and cold water supplies. If you do not have balanced supplies or are unable to install them, please speak to our technical department who will be able to advise you further.

    • Can the default settings such a water flow run-on time and the amount of liquid dispensed be adjusted?

      Yes, with the current models of miscea, most default settings can be changed using the optional remote control module. The settings that can be adjusted is dictated by the particular miscea product that you have installed.

    • Do the systems have an auto-purge cycle for legionella prevention?

      Yes, the systems have an auto-purge cycle for both the water and liquid dispensers. This has been set by default at 2 weeks. It is possible to adjust the frequency of the auto-purge function for more frequent water flushing using the optional remote control unit. This can be set as frequently as every 24 hours and the purge cycle can be set between 2 and 30 minutes.

    • Mitsubishi Jet Towel
    • Aren't recycled paper towels more environmentally friendly than hand dryers?

      Time and time again studies show that hand dryers to have a lower environmental impact than even 100% recycled paper towels. 100% recycled paper towels require transportation of source material to a production facility, where large amounts of chemicals and water are required for processing. After processing, fuel is used in transporting the paper towels to a distribution centre before reaching restrooms. After use, paper towels still need transportation to landfills, where they release methane gas during decomposition.

      Electricity, however, can be generated in numerous green ways, from solar power to hydropower. With 1 kilowatt hour of electricity, the Jet Towel can dry 340 pairs of hands and produces no waste to clog landfills.

    • How is the drying time reduced?

      The Jet Towel® reduces drying time in two ways: First, the Jet Towel® blows high velocity air onto both sides of the hands simultaneously, reducing the overall drying time. Secondly, hands are inserted flat into the Jet Towel® ensuring that the maximum surface area is dried quicker.

    • How does the cost compare to traditional box dryers?

      Box-style hand dryers are available for less than $1000 (US). Traditional dryers, however, are so slow that very few people actually use them and leave the restroom disappointed. High speed box dryers are noisy, messy, and unsanitary as the air intake is located directly behind the air jet and therefor sucks up wet, warm air. While the Jet Towel® may be more expensive than traditional dryers, most facilities see a ROI of 12 months or less.

    • What is the usable life of the unit?

      Product life is determined by motor operation. Assuming use at an average rate of 400 times a day, this would give the Jet Towel® a life expectancy of at least 7 years.

    • How can overuse of the unit be prevented?

      To prevent potential abuse or misuse, the Jet Towel® hand dryer incorporates a built-in timer that automatically halts operation after 30 seconds. Once the hands are removed, the unit resets and resumes normal operation.

    • Can the unit be plugged into a conventional AC wall outlet?

      No, the unit requires direct wiring.

    • Can the unit be used in very hot locations?

      The Jet Towel® hand dryer design presumes use at ordinary room temperatures. If the unit is to be utilized at a location with higher than normal temperatures, it is advised that the necessary wiring precautions be taken. In general, the unit should not be used in any area where the temperature regularly exceeds 40 degrees Celsius (104 degrees Fahrenheit).

    • Is extra wall reinforcement required when installing?

      Extra reinforcement isn’t required for installation, but in the case of mounting on concrete walls, metal, or wood, screw plugs are advisable.

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    Lord Rupert Redesdale

    Lord Redesdale was the Energy Spokesman for the Liberal Democrats for the House of Lords 2000-2008 during which time he introduced many members’ bills in the area of energy and conservation.

    Lord Redesdale is the CEO of the Energy Managers Association (EMA). The EMA aims to promote the development of energy management and the career structure of Energy Managers in the British economy.

    In 2016, Lord Redesdale co-founded The Water Retail Company (TWRC) with Professor Jacob Tompkins. TWRC is a licensed retailer with a focus on water efficiency and reduction strategy for its customers.

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    Professor Jacob Tomkins

    Jacob is the the co-founder and CTO of The Water Retail Company. Jacob trained as a civil engineer with degrees from UCL and Imperial. He worked as an academic, was water lead for the National Farmers’ Union and freshwater advisor at Water UK. He set up and ran Waterwise the water efficiency NGO for over 10 years. He has developed EU water legislation and recently chaired a UK Govt task force on resilience in the water sector.

    He is currently writing two books for Wiley on water efficiency and water and behaviour. He is a visiting Prof at Exeter University and has an OBE for services to water efficiency.

     

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    Harvey Djangogly

    Harvey brings over ten years of experience designing, leading, and evaluating initiatives that engage individuals, households, and employees in sustainable living, and that motivate pro-environmental change. Harvey works with and advises public, private and civic sector organisations in the UK and U.S. and abroad, focusing in particular on his passion –sustainable water use and efficiency.

    Harvey believes in the dual approach of “behaviour change” harnessed with innovative technology to achieve the goals of meeting water and carbon footprint reduction targets. The FlowlessTM by WINT solution, epitomises Harvey’s philosophy by allowing customers to monitor their water use in real time, empowering them to save water by introducing efficiencies and most importantly preventing and detecting escape of water and leaks thereby providing water security to the client’s facility/workplace

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    Marcel Napflin

    Marcel Näpflin is a long-standing member of the management team of URIMAT Schweiz AG, a leading manufacturer of environmentally friendly products in the sanitary industry. As Director for Marketing & Sales and Member of the Executive Board, Marcel has been responsible for the international marketing and sales strategy and the worldwide expansion of URIMAT. Under his leadership URIMAT developed numerous worldwide patented product innovations which save water, improve hygiene and reduce carbon footprint in restrooms.

    In his role as Business Development Manager Marcel was responsible for the development and launch of URIMAT-CONNECT, a cloud-based digital advertising system built into multi-media waterless urinals which dynamically deliver real time advertising messages via the internet. Marcel is a graduate business economist and has commercial diploma in banking. After he started his professional career in banking he worked in various management positions in the Sporting Goods Industry. 

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    Marcus Rose

    Marcus Rose is Managing Director at Ecoprod and URIMAT UK. He is a fully qualified mechanical engineer by training & background, with many years’ experience in the construction industry especially related to mechanical, sanitary and washroom applications.

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    Robert Summer

    For the last 8 years Robert Summer – Head of International Sales and Marketing – has developed structured distribution network worldwide for CONTI+ brand. The products offer great benefit for washrooms and shower rooms for public, semi-public and health sector. Today, sustainability, hygiene and smartness are key to CONTI+ solutions. Robert lives the brand and its USPs and loves to support and motivate his team on a daily basis.

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    David Houslander

    David Houslander is Business Development Manager at Liquidline, the UK’s leading coffee, water and juice hydration provider for offices, car showrooms, gyms and more. He believes that business today is not just about being a profitable silo in itself, but also about how we contribute to society – and this is one of his passions, to work with industry, find new solutions that support productivity and employee happiness and welfare within the workplace. Business is a tough environment today and David believes in working together to bring better support and meaningful solutions to Liquidline’s customers.

    Liquidline today believes fundamentally that coffee and hydration play a really important role today within all workplaces, also in schools, further education and other organisations. It does not embark on selling a metal box, but through meaningful dialogue it understands its customer ‘needs’ and then offer up appropriate solutions to meet those identified needs and this naturally involves specialist and innovative equipment. This approach is in tandem with today’s high profile requirement for services to compliment the green credentials such as its ECO roast bean that assists business today aspire at great effort to attain green credentials, be it control of plastics, recycling, water usage and carbon footprint count.

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    Martin Roche

    Martin Roche is Managing Director of Orel e3, a subsidiary of the global Orel Corporation.  In the UK, Orel is a multi award winning provider of energy saving solutions with more than £9 million and substantial carbon savings to date for our customers.

    Martin has developed two brand offerings for the UK: Lights4Sport and Go2Green.  Lights4Sport provides class leading LED indoor and external sports lighting solutions from grass roots up to Football league standards with modern controls.  Go2Green integrates heat pumps, solar PV, battery storage, insulation, infrared heating, LED lighting and Ecoprod water saving products and technologies to provide turnkey solutions to Save Cash & Carbon.            

     

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    Anthony Foxlee-Brown

    Anthony is Head of Marketing and Communications at Grundon Waste Management, the largest family-owned supplier of integrated waste management and environmental services in the UK.

    As part of Grundon’s leadership team, Anthony develops marketing and communication strategies to promote the Grundon brand, as well as engaging with customers and their employees to help them meet their sustainability goals, encourage recycling and drive waste management best practice.

    A particularly enjoyable part of his job is engaging with the wider community. These include community interest groups and wildlife trusts supported by Grundon through the Government’s Landfill Communities Fund grants.

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    Dane Vince

    Dane Vince is the General Manager at the world’s greenest football club, Forest Green Rovers, where he manages and coordinates a variety of key functions, including operations, commercial, grounds and stadium management.

    He has worked in a range of industries, including small specialist manufacturing, events sales and management, and most recently, the sporting industry, building up a diverse set of skills and experience along the way.

    The management of a football stadium is by its very nature complex and requires a wide range of skills; with the complexities of league and cup games, working alongside key departments like the 1st team, keeping within budget and meeting the needs of key stakeholders.

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    Jonathan Withey

    The Planet Mark is a sustainability certification which recognises continuous improvement in organisations, encourages practical action, and builds an empowered community of like-minded individuals.

    Jonathan joined The Planet Mark because he believes in the importance of effective measurement, engagement and communication in sustainability. He helps organisations build positive brands and make progress on their sustainability journeys as society transitions to a more sustainable way of living.

    Jonathan has an academic grounding in sustainable business practices having completed a Masters in Sustainability: Business, Environment & Corporate Responsibility. Since graduating, Jonathan has lead a project for the UN Environment Program in the Philippines as well as driving sustainability initiatives in a range of SMEs and larger organisations.

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